HalloVelo
Support
Help with Swiss cycling routes, elevation profiles and turn-by-turn navigation.
Contact
Getting help
For a routing or navigation issue, include the start and destination, the selected route preference, your iPhone and iOS version, and a screenshot if possible. Please do not send sensitive personal information you do not want included in the support request.
Privacy
Questions about your information or requests for access, correction or deletion can be sent to the same email address. Read the HalloVelo Privacy Policy.
Safety
Routes, surfaces, closures and elevation data can be incomplete or outdated. Always follow local traffic rules and assess current road, trail and weather conditions yourself.